TERMS OF SERVICE
THANK YOU FOR VISITING
CYCLEZONE RADLETT LTD
This Site is owned and operated by CYCLEZONE RADLETT LTD.
These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the services provided by CYCLEZONE RADLETT LTD on the site and in our fitness studios. Please read these terms and conditions carefully. Your use of the Site, the purchase of any Products or Services on this Site or in a studio will be subject to these terms and conditions. And you now hereby agree to our terms and conditions.
TERMS & CONDITIONS
Classes are always subject to availability, but we will always do our best to accommodate you in your chosen class. Class instructors are subject to change and where possible, we will always do our best to give as much notice as possible. However, CYCLEZONE RADLETT LTD does not refund, or return credits where short notice has been given, due to reasons beyond our control. All classes must be prepaid and all clients agree to our 12 hr cancellation policy when cancelling and/or rescheduling, this also applies to introductory offers. If you're booked into a class, but cancel with less than the required stated notice, you will lose 1 credit, this also applies to no shows. For introductory offer clients (3 Classes for £19) you will be duducted 1 credit / class from your account and a £5 cancellation or no show fee if we have clients on a waitlist. The Intro Offer, Monthy Supersaver and Unlimited monthly and yearly packages are restricted to the account holder only and cannot be shared with family members or friends, again if you are a no show or late cancel a credit will be deducted from your account an a £5 cancellation or no show fee will be applied if we have clients on a waitlist. If you cancel within the 12 hour period your credit will be refunded to your account. Out of consideration for the instructor and other members, and also for your own safety (the warm-up is an important aspect of each class) please be aware that if you are more than 5 minutes late for a class, you may not be able to train.
Information displayed on our website or in our studio as to pricing and availability is subject to change by CYCLEZONE RADLETT LTD without prior notice.
Classes can be reserved up to 1 week in advance.
NO SHOWS & CANCELLATIONS
To cancel any reserved class, we require you to give 12 hours notice.
To do this, log into your account and within your schedule choose "unreserve" next to the reserved class.
If you haven't access to a computer, smart-phone or laptop you can call the studio direct 01923 555066.
Classes un-reserved within the appropriate time - your credit will be returned to your account to be used at a future date.
Classes not cancelled within the appropriate time will be automatically charged to your account and you will lose a credit if you are on one of the credit package of 1 / 8/ 12 or 16 credits, if you are on the Monthly Supersaver or Monthly Unlimited package or yeary pass you will lose a credit and be charged a no show / cancellation fee of £5.00 if we have a waitlist on the class.
If you are a now show or late cancel you will recieve an email notification that your account has been deducted by 1 credit and if a charge applies.
We reserve the right to terminate the membership immediately if we feel our cancellation and no show policy is not being adhered to.
The Client shall not transfer sessions to any other person.
Any assignment, transfer or disposal of courses is at the sole discretion of CYCLEZONE RADLETT LTD and may only be permitted in exceptional circumstances.
Class fees are non refundable.
Where class series have been purchased, in the event of a particular class being taken off our timetable, we reserve the right to offer similar fitness type classes, for the remaining credits left. CYCLEZONE RADLETT LTD may increase Class fees at any time.
The information available on or through this Site, and the Services supplied via or in connection with this Site or at the studio do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor. It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this web site (and provided by us to you as part of any Services or Products) is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this web site or provided through any Service supplied by us to you. You, your legal representatives and your heirs release waive, discharge and covenant, not to sue CYCLEZONE RADLETT and its instructors for any injury or death caused by their negligence or other acts.
CYCLEZONE warrants that the Products and Services will be supplied with reasonable skill and care.
In these terms and conditions, the following definitions apply: “Services” means any information and services ordered and/or provided by CYCLEZONE RADLETT LTD through or via the Site or our studios and all services offered as part of any course or workshop. Any electronic information supplied to you by CYCLEZONE RADLETT LTD will constitute part of "Service" not a Product and cancellation rights will apply accordingly. “Products" means any products offered for sale on the Site or in a CYCLEZONE RADLETT LTD. “Site” means the web site at the URL www.cyclezonestudio.com or replacement site(s) from time to time. Use of this Site Generally “cyclezonestudio” is the trading name of sole trader Mike Fearon & Angela Carlucci. As such all reference to CYCLEZONE RADLETT includes sole trader Mike Fearon & Angela Carlucci.
SITE USAGE AND INTELLECTUAL PROPERTY RIGHTS
You may use the Site for personal and lawful use and in accordance with these terms and you are not allowed to copy or use any material from the Site for any commercial purpose. The intellectual property rights in all contents of the Site and supplied as part of the Products or Services, and in the CYCLEZONE RADLETT LTD brands trade marks and logos ("Materials") are owned by CYCLEZONE RADLETT LTD. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any Materials, or remove or change anything on the Site, include or create links to or from the Site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies thereof. You must not use the Site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this Site or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the Site or any other web site or damage or destroy the reputation of CYCLEZONE RADLETT LTD. CYCLEZONE RADLETT LTD accepts no obligation to monitor the use of the Site. However, CYCLEZONE RADLETT LTD reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. CYCLEZONE RADLETT LTD will also in its absolute discretion fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security. You should refresh your browser each time you visit the Site to ensure that you download the most up to date version of the Site as we may change the site from time to time.
YOUR PERSONAL INFORMATION
You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this Site and the Service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, CYCLEZONE RADLETT LTD does not enter into conditions, warranties or other terms in relation to the Site or the Products or the Services (including any implied term relating to quality, fitness for a particular purpose) or any guaranteed or predicted result. The Site may include links to external sites and co-branded pages. CYCLEZONE RADLETT LTD has included links to these sites and co-branded pages to provide you with access to information and services that you may find useful or interesting, However, CYCLEZONE RADLETT LTD is not responsible for the content of these site and pages or for anything provided by them. Subject to the important liability statement, CYCLEZONE RADLETT LTD is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.
SUSPENSION AND TERMINATION OF SERVICES
CYCLEZONE RADLETT LTD may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or any Sites or pages linked to it will be not necessarily be uninterrupted or error free. CYCLEZONE RADLETT LTD may terminate the Service immediately in the event you breach any of these terms and conditions or do not pay any sums due to CYCLEZONE RADLETT LTD (including if the credit/debit card you use is not valid or does not work for another reason).
No contract will exist in relation to the Services or Products until we have confirmed to you by email the particulars of your order, the value of your order and the Products or Services (as applicable) you have purchased.
CYCLEZONE RADLETT LTD may change these terms and conditions from time to time. By browsing the Site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the Site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter. These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.
Enquiries or Complaints
If you have any queries or complaints email firstname.lastname@example.org